Next you need to go to the following directory:ĭelete all the files in this folder. At this point, no one will be able to print anything on any of the printers that are being hosted on this server.ģ. In order to do this, you need to be logged in with Administrator access. Scroll down to the Print Spooler service and right click on it and select Stop.
Go to Start > Control Panel > Administrative Tools. To further troubleshoot this issue, kindly do these steps:ġ. Once installed, please test again if you can print to PDF (File > Print PDF Creator 10) using Nitro Pro, NotePad, MS Office applications and other softwares on your machine.Īlternatively, if you were interested in upgrading your license to Nitro Pro 13 with VIP Access (formerly Software Assurance), kindly access our Upgrade Portal and enter your Nitro Pro 11 serial number: Please note that installing this virtual printer without uninstalling your current PDF Creator 11 will not cause any conflicts on your machine. It has been discontinued as documented in our Sunset Policy: Īs a courtesy, kindly install our Stand-alone PDF Creator 10 using below offline links: Thank you for reaching out to us through our Community Forums!īefore continuing, I should let you know that we no longer support Nitro Pro 11 or older.
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